WANTED: Highly Skilled & Empowered
Customer Support Representatives
Do you live to deliver WOW service? Do you truly love working in customer support? Is compassion for others rooted in who you are? Would you like to love your work, be part of a superstar team… and be recognized, rewarded and appreciated?
If so, we definitely want to hear from you!
My name is Heather Mogollon and I’m the Operations Manager here at the Healthy Back Institute. I oversee the core operational areas of our business: Customer Service, Fulfillment & Inventory of our products.
We are on a mission to change the way people think about health and fitness. And in the process, we’re excited to help literally millions of people live pain free and in optimal health - safely and naturally.
Everything that happens at the Healthy Back Institute is rooted in our core values: Helping People, Trust, Service, Family and Being Great! These are the foundations of how we serve our customers, as well as how we treat each other. You can learn more about our Company Values here.
As a result of our efforts to change lives, we’re experiencing tremendous growth and are in need of enthusiastic, highly skilled and experienced customer service representatives who are passionate about helping people and delivering exceptional customer satisfaction.
This is a full time, virtual work from home position. As our next Customer Support Representative you will:
The Ideal Candidate Will Also Have:
Compensation: Will vary based on experience level and qualifications.
Range: $28,000 - $38,000
Customer Service isn’t for everyone. It’s for driven, confident people who think on their feet, deliver top notch service and can rise to the challenge to advocate for customers. If you meet most - if not all - of our criteria above and this sounds like a great fit for you, we would love to hear from you. We can offer you the opportunity to work with and for great people in a company where you can be recognized, rewarded and appreciated for making a real difference in the lives of others.
ABOUT OUR COMPANY:
The Healthy Back Institute is a fast growing publishing and consumer products company. We help people live without pain, naturally. We are not a “start up.” We’ve been in business for over 12 years and have nearly a million customers in over 125 countries around the world. We are stable, profitable and have no outside investors to interfere with our desire to provide the best experience on the planet for our customers.
One of the things that makes the Healthy Back Institute different from a lot of other companies is that we value each other, family and having fun. We don't want to become one of those big companies that feels corporate, boring and limited. We want to be able to laugh at ourselves. We look for fun, humor and growth in our daily work. We constantly challenge and stretch ourselves, constantly promoting growth and learning. We are more than just a team, we are a family, supporting and encouraging each other’s lives personally and professionally.