Part-Time Customer Service Representative (Virtual)
We are looking for you IF
Who we are- what we do.
Healthy Back Institute is a Health & Wellness Direct Marketing & E-commerce platform helping people MILLIONS of people, literally all over the world, live without pain, naturally and safely. We do this via cutting-edge educational information, breakthrough products, and by providing truly loving care and service to our online E-commerce customers.
Here at the Healthy Back Institute, we are on a mission to change the way people think about health and support people in their journey to live a pain-free life, naturally.
Everything that happens at the Healthy Back Institute is rooted in our core values:
Helping People, Trust, Service, Family, and Being Great!
These are the foundations of how we serve our customers as well as how we treat each other.
Our mission is to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, teach, and grow. We want you to come to work motivated and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
In addition to the incredible corporate culture, you'll enjoy the many benefits of WORKING FROM HOME!
What our Customer Service Agents do daily.
Our virtual call-center Customer Service Representatives are a significant part of our family! You will be the eyes and ears for our team, fielding customer inquiries and authentically connecting to our customers to help them in the best way possible. This role may handle a high volume of inbound or outbound calls or support customers through chat, phone, and email. You will create a positive experience (win-win) for each caller by providing a consultative, accurate, and efficient response to their inquiries AND, this is all from your home office!
Additionally, As a Healthy Back Institute Customer Service Representative, you will:
Qualifications (Bold items are a must)
Benefits of Working at the Healthy Back Institute:
What are the next steps?
If your qualifications match our needs,
Please get to know us!
I encourage you to click on the links below and get to know us better!
Customer Service isn't for everyone. It's for driven, confident people who think on their feet, deliver top-notch service, and can rise to the challenge to advocate for customers. If you meet most - if not all - of our criteria above and this sounds like an excellent fit for you, we would love to hear from you.
Please Note: Before applying for the role, know that we take hiring very seriously. Interviewing with us may include video and phone interviews, assessments, projects, and scenario-based situations. Although we cannot follow up with each candidate, we do our best to run a thorough process for candidates with whom we identify a potential fit.
Customer Service Representative- Location: work from HOME Office (Virtual), $13.00-$15.00 an hour
HBI is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.