People Operations Generalist

About Us

Here at the Healthy Back Institute we are on a mission to transform the way people think about and treat pain. Since 2003, we have helped millions of people all over the world to claim their freedom from pain and start loving life again. 

Everything that happens at the Healthy Back Institute is rooted in our core values: 

Freedom, Love, Team, Growth, Excellence, and Courage

These values are the foundation of how we serve our customers and how we treat each other. We are seeking a People Operations Generalist to join our team!

The Role:

We’re looking for a proactive, detail-driven People Operations Generalist to join our team on a part-time, contract basis. In this role, you’ll support a wide range of HR functions—from employee engagement and benefits administration to compliance and employee relations. You’ll help carry out core People processes so our team can continue to attract, support, and retain world-class talent.

This is a behind-the-scenes, high-impact role for someone who thrives in remote work, enjoys supporting team members with unique or recurring questions, and brings a thoughtful, service-oriented approach to every teammate interaction.

Who You Are:

• A strong communicator who delivers clear, thoughtful updates and adapts your message for different audiences
• Resourceful and proactive, able to problem-solve and prioritize in a remote and fast-paced environment
• Highly organized, with sharp attention to detail and strong follow-through
• Discreet and trustworthy, maintaining confidentiality and professionalism in sensitive situations
• Tech-savvy, with confidence navigating modern tools like Google Sheets, Slack, and Justworks
• Flexible and calm under change, with a growth mindset and willingness to wear many hats

What You'll Do:

Employee Engagement

• Coordinate birthday, anniversary, and milestone recognition via Slack and other platforms
• Support the administration of employee engagement tools and compile feedback for review
• Assist with eNPS tracking and initiatives that contribute to a healthy team culture

Benefits Administration & Payroll Support

• Partner with our PEO (Justworks) to support benefit-related tasks such as annual open enrollment, benefits selection, and general teammate inquiries
• Provide light support in final payroll approvals, commissions, and supplemental pay coordination
• Collaborate with Accounting and People Ops to ensure accuracy and timely completion

Employee Relations & Compliance

• Assist with employee relations processes such as leave administration (FMLA, ADA, WC, etc.) and performance documentation
• Support the preparation of compliant, unbiased termination documents and offboarding materials
• Monitor policy updates and ensure accurate reflection in company documentation
• Serve as a connector between the team and our PEO for policy or legal-related questions

Backup Support

• Serve as a backup for pre-boarding tasks and light Talent Acquisition support, including interview coordination when needed
• Help ensure a smooth handoff between candidate acceptance and new hire onboarding

What You Bring:

Must-Haves

• 3+ years of experience in People Operations, Human Resources, or similar field
• Proven success working remotely with minimal oversight
• Experience in high-growth or startup environments where initiative is key
• Proficiency in Google Sheets for tracking, formulas, and light data visualization
• Familiarity with HR compliance topics including LOA, ADA, FMLA, and worker’s comp
• Ability to follow and maintain documented processes

Nice-to-Haves

• HR certification (e.g., SHRM-CP, PHR)
• Prior Experience as an administrator w/ HRIS systems AND a PEO (preferably JustWorks)
• Interest in improving or optimizing internal workflows

Why You’ll Love It Here:

• The People. You will be surrounded by some of the most talented, supportive, smart, and kind people, leaders and teams – people you can be proud to work with.
• The Mission. At HBI, we are relentlessly focused on helping people live pain free lives.  It feels good to serve others – and HBI is the leader in helping people live their life pain free.

• The Values. The opportunity to make a difference with teammates who believe in our core values of Freedom, Love, Team, Growth, Excellence, and Courage

The Benefits

• A healthy work/life balance and flexible schedule
• Remote / virtual work from home position
• Discount on HBI products
• An amazing team-centered culture felt at all levels of the company!
   

Please get to know us!

I encourage you to click on the links below and get to know us better!

• Explore our proven, Pain Relieving Products here.
• And find hundreds of customer Success Stories here.
• Check out our reviews on Glassdoor to learn more about our culture!
• Our Career page to see the position posting HBI Career Page.

Please Note: Before applying for the role, know that we take hiring very seriously. Interviewing with us may include video and phone interviews, assessments, projects, and scenario-based situations. Although we are unable to follow up with each and every candidate, we do our best to run a thorough process for candidates with whom we identify a potential fit.

The above job posting is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

HBI is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.